FAQ & HELP CENTER
General Questions
InkFlex is Inkcognito's advanced film-transfer printing method that delivers vibrant, long-lasting prints with exceptional flexibility and comfort. Designed for everyday wear, InkFlex moves naturally with the fabric while maintaining sharp detail and rich color, wash after wash. It represents Inkcognito's commitment to high-quality, modern custom apparel printing.
We accept PNG, JPG, PDF, AI, EPS, and SVG file formats. For best results, we recommend vector files (AI, EPS, or SVG) or high-resolution raster images (at least 300 DPI). If you're unsure about your file quality, our design team can review it before production begins.
Standard production time is 5-7 business days after your design is approved. Rush orders are available for an additional fee and can be completed in 2-3 business days. Shipping time varies based on your location and selected shipping method. You'll receive tracking information once your order ships.
We have no minimum order quantity! Whether you need one custom piece or a thousand, we're here to help. Our advanced production technology allows us to offer competitive pricing even for single-item orders, making custom printing accessible for everyone.
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